Shipping: We do not take responsibility once the order has been delivered. If you would like your package to be signature required, please select the signature required option at checkout.
Returns and Exchanges: To return or exchange, please follow the steps here!
Exchanges are free.
Returns : There is a $7.95 restocking fee for US customers and we supply the return label. If the return contains more than one item, an additional charge of $7.95 will be deducted per item returned. All International orders are final sale.
Shoes must be returned in their original, unworn condition within 7 days of receiving your order. The return package must be scanned by the shipping carrier by the 7th day. If shoes are returned after 7 days there will be a restocking fee of 15%. Returns or exchanges after 20 days won't be accepted. Since we offer free exchanges, If you would like to return an exchange already made the fee is $15.90.
Shoes with a protective plastic under (Spring/Summer Collection) will not be returnable if plastic is taken off.
Please note, we can’t cancel orders once processed.
Sale Items: Sale or discounted items (20% off or more) are final sale and can only be exchanged for a different size with a $10 flat shipping cost. Please email firstname.lastname@example.org if you'd like to do so.
Promotion/Discount codes cannot be applied after checkout.